Hello,
In our company, we have STU-430 signature tablets. Are they compatible with signing in DOCUSIGN applications?
Regards,
Arthur
Hello,
In our company, we have STU-430 signature tablets. Are they compatible with signing in DOCUSIGN applications?
Regards,
Arthur
Hello ACOU,
regarding your question the Docusign Signature Pad option supports Topaz Systems, Inc and ePadLink
ePad- ink
signature pad devices only.
for your reference you can read more about it here:
https://support.docusign.com/s/document-item?language=en_US&bundleId=pik1583277475390&topicId=emp1638237872959.html&_LANG=enus
Thank you so much and if you need any help you can raise a support case anytime at https://support.docusign.com
Hi Mahmoud,
I saw in the following documentation that you mention WACOM-type tablets. Why does this name appear if you are not compatible with this type of equipment ?
Wacom tablets are mentionned here also, user seem to sign with this kind of tablet :
Morevoer, your link mentions “ The Signature Pad Allowed option”. What does it mean ? Could you please give me more information on it and its price ?
Regards,
Arthur
Hi
I hope you are doing well.
I want to confirm if you need further assistance, feel free to let me know and I will gladly help you address the situation as soon as possible.
Were you able to create a case with Docusign Support?
Best regards,
Christopher | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.
Hello Christopher,
Feel free to create a case with Docusign Support, as long as i can get an answer
Arthur
Hi
I apologize for the lateness in the reply, after confirming with our engineers currently, our application only supports Topaz Systems, Inc and ePadLink
ePad- ink
signature pad devices, more information at Signature Pads.
However, any feedback that can improve our users’ experience is always welcome. We invite you to share your product suggestions and feature requests on our dedicated ideas page (https://community.docusign.com/ideas), where we can collaborate to shape the future of our product together.
Best regards,
Christopher | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.
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