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Hi there ! I see that a folder has been voided because time expired .. is there any way of un-voiding the folder ? TYIA for youor help.
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UNVOIDING a Folder
- Newcomer
Best answer by Jenny.Martin
Hello
Thank you for reaching out, and welcome to the Docusign Community! I appreciate you bringing your question to this Community.
You might be referring to an envelope, since a folder does not expire.
It is not possible to "unvoid" an envelope in DocuSign once it reaches its expiration and has been voided. The transaction cannot be reactivated, and you must create a new envelope or copy the voided one to resend it.
Article: Envelope Expiration
I hope you find this helpful. If you believe this response effectively addresses your question, please click “Select as Best” to help other users with similar questions and locate it more easily. Should you require any additional assistance, feel free to reach out. Thank you!
Best regards,
Jenny | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.
- Community Moderator
- Answer
Hello
Thank you for reaching out, and welcome to the Docusign Community! I appreciate you bringing your question to this Community.
You might be referring to an envelope, since a folder does not expire.
It is not possible to "unvoid" an envelope in DocuSign once it reaches its expiration and has been voided. The transaction cannot be reactivated, and you must create a new envelope or copy the voided one to resend it.
Article: Envelope Expiration
I hope you find this helpful. If you believe this response effectively addresses your question, please click “Select as Best” to help other users with similar questions and locate it more easily. Should you require any additional assistance, feel free to reach out. Thank you!
Best regards,
Jenny | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.
- Community Moderator
Hello
I hope you are doing well. If you found my response useful to your question, could you please click the "Best Answer ✅" button at the bottom of the post? It helps other community members who might have similar questions. If you require additional assistance, feel free to let me know, and I will gladly help you address the situation as soon as possible.
Best regards,
Jenny | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.
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