Hi, there. DocuSign has been really slow lately, and today it took minutes just for the page the open after I logged in.
It’s been slow for days, but when I went to support a few days ago, there was a notice that things were slow and we could subscribe to get updated. That didn’t work and now it’s even slower and there’s no notice.
Can someone tell me what’s going on? Can I subscribe to get updates? My staff is not happy.
I am not being helpful here with this, but SAME. My team has not even able to simply LOG IN to our accounts this morning… Very frustrating!
Hello
Thank you for reaching out, and welcome to the Docusign Community! We appreciate your question and want to assure you that we are fully committed to providing you with the best service possible.
We have identified that the issue described was a known issue. However, we are pleased to inform you that the fix has been implemented. We would like to confirm if you are still encountering the issue. If you are, please let us know, and we will be more than happy to help resolve it. Your continued feedback is invaluable in ensuring the stability and performance of our services.
For information on system updates and fixes, visit this page: Docusign Status
I understand that this situation may have caused some inconvenience, and I sincerely apologize. Let us know if there's anything else we can help with. Thank you!
Best regards,
Melanie | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.
Yes, it is much improved now. Thank you.
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