Unable to Locate 2020 through 2021 Signed Agreements, Where Are They?

Forum|Forum|2 years ago
June 5, 2024
2 replies
98 views

Unable to locate, as in, not showing in my account, all docs signed 2020 through 2021. Account is only going back and showing me files that are the last two years immediately, I need ALL FILES now.

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Best answer by JohnSantos

@Community - You might need to switch accounts if you have access to other DocuSign accounts. Also, you might need to adjust the filter. It is set to 6 months by default.

JohnSantos

Answer

Guru

@Community - You might need to switch accounts if you have access to other DocuSign accounts. Also, you might need to adjust the filter. It is set to 6 months by default.

Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.

A

Alejandro.Ramos

Docusign Employee

Hi @Community,

I hope you are doing well.

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested?

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

Best regards,

Alejandro R. | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!

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