Back to Docusign.com
When I log in on my laptop instead of my desktop, I am having trouble with the document getting delivered to the recipient. Any suggestions?
Solved
trouble with delivery when logging in to a remote device
- Newcomer
Best answer by rodolfo.napay
Hello
Thank you for reaching out here in the Docusign Community. Welcome to the Docusign Community and thank you for posting your concerns!
I'm sorry to hear that your recipients are having issues receiving the Docusign Notification when you use a different device.
Please use this link as a reference for the possible reasons and troubleshooting steps for this issue.
Why aren't my signers receiving Docusign Notification emails?
Let us know if you need further assistance with this.
Best regards,
Rodolfo | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
- Community Moderator
- Answer
Hello
Thank you for reaching out here in the Docusign Community. Welcome to the Docusign Community and thank you for posting your concerns!
I'm sorry to hear that your recipients are having issues receiving the Docusign Notification when you use a different device.
Please use this link as a reference for the possible reasons and troubleshooting steps for this issue.
Why aren't my signers receiving Docusign Notification emails?
Let us know if you need further assistance with this.
Best regards,
Rodolfo | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
- Community Moderator
Hello
If you found my response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.
Let us know if you need further assistance with this.
Best regards,
Rodolfo | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
Sign up
Already have an account? Login
You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationDocusign Community
You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.