Trial account support access failure and signer invitation not delivered

Summary: Trial account support access failure and signer invitation not delivered

Additional details:
I can access my DocuSign eSignature trial account normally, but Support Center authentication returns REGISTRATION_HANDLER_ERROR / NO_ACCOUNT. I also attempted to register for the DocuSign Community, but submission results in a 400 “bad request” error.

Separately, I have an active envelope with three sequential signers. Signers 1 and 2 have completed signing. Signer 3 remains “Needs to Sign”. The recipient email was successfully corrected from f***********@gmail.com to s*******@gmail.com and this correction is recorded in Envelope History. The envelope was resent after correction, but no signing invitation has been received at s*********@gmail.com, and the envelope does not appear in that recipient’s DocuSign account. Recipient notification settings are enabled.

Please investigate the account/support-access issue and the signer 3 delivery/routing issue without affecting the completed signatures of signers 1 and 2. I can provide the Envelope ID securely.