Hi ​@dkandler23,

Greetings from the Docusign Community—we're glad to have you here!

We understand your concern about the company name displaying twice under the Review and Continue signing page.

The information you are seeing is related to the "Simplified welcome view," which was introduced in the November Release under Signing Experience Updates. This view displays "Message from <Sender Name>, <AccountName>". Seeing it twice means that the sender and account name are the same. Simplified welcome view: A welcome modal will display the ERSD (Electronic Record and Signature Disclosure) content and any messages from the sender before entering the agreement. If an ERSD or a custom message is not configured, signers enter the signing ceremony directly.

Currently, there is no option to remove the sender/account name in that part. If there is no ERSD (Electronic Record and Signature Disclosure) present and no email message is included within the envelope/template, the new modal should not be presented.

I hope this helps clarify things. If my response has addressed your inquiry, please consider giving it a Like👍and selecting it as 'Best Answer' ✅ to mark this topic as resolved and help other community members find trusted solutions. 😊

Let us know if you have questions— we're here for you!

Regards,

Melanie | Docusign Community Moderator
If this helped, feel free to Like👍and click "Best Answer"

Hi ​@dkandler23,

We'd love to hear about your experience. If you found our suggested solution helpful, please consider giving it a like👍and marking it as "Best Answer" ✅. This will guide other community members to trusted solutions and similar steps.😊

Let us know if you have questions— here if you need us!

Regards,

Melanie | Docusign Community Moderator
If this helped, feel free to Like👍and click "Best Answer"