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Hi.

I want to test the signing process with digital certificates from the FNMT (Spain’s National Digital Certification Authority). I arrived here after reading the following article, but I don't see the "Select signature type" option when configuring the signature request recipients.

I'm using a trial account to see if the DocuSign service suits my needs. Is there a way to try it out before upgrading to a paid account?

Thanks in advance.

Greetings,

Carlos.

Hello ​@c.ananiasdelaguila 
Thank you for reaching out, and welcome to the Docusign Community! We appreciate your question and assure you that we are fully committed to providing you with the best service possible.
Unfortunately, we can only enable that feature in a developer account for testing, not in a Free Trial. I highly recommend that you create a developer account and submit a request to enable the feature via a support case. 
 

Best regards,

Ma. Cassandra | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue


Hello ​@c.ananiasdelaguila 

How are you? I'm checking in to see if you still need assistance. If yes, kindly reply here with more context or confirm if the issue has been resolved. 

If you run into any problems, we're happy to help with those here. Wishing you a smooth rest of your day!

 

Sincerely,

Ma. Cassandra | Docusign Community Moderator

If this helped, feel free to Like👍and click "Best Answer"


@c.ananiasdelaguila 

the Docusign TSP only support Firmaprofesional and Validated ID in Spain.

https://support.docusign.com/s/document-item?language=en_US&bundleId=xww1594245808169&topicId=iek1617724891136.html&_LANG=enus

if you must use FNMT (Spain’s National Digital Certification Authority) certificate,Docusign supports signing documents using signer-held digital certificates. 

https://support.docusign.com/s/document-item?language=en_US&rsc_301&bundleId=yca1573855023892&topicId=lpb1607560293943.html&_LANG=enus

 

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Hello.

Thanks ​@Ma.Cubio . I really appreciate your answer.

I'm speaking with a Spanish DocuSign sales representative to discuss this issue.

Thanks ​@Hengfeng Ge . I find your answer quite helpful. In fact FNMT’s certificates fortunately are supported by DocuSign.

Best regards,

Carlos.


Hi ​@c.ananiasdelaguila 

That’s great to hear—glad things are working now. If anything else comes up or you hit another roadblock, don’t hesitate to reach out here in the Community.

Wishing you a smooth rest of your day!

 

Sincerely,

Ma. Cassandra | Docusign Community Moderator

If this helped, feel free to Like👍and click "Best Answer"

 


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