I am having money taken from my account monthly by Docusign - but when I log in with the same email I only have a free account.
i cannot access support …because i have a free account!!!
there appears to be no way to resolve this as i cant contact anyone - apparently this now amounts to several hundred pounds.
Hi
We understand you're experiencing unexpected charges, and we recognize the frustration when there is no clear path to resolution or contact. Your concern is completely understandable, and we know the importance of getting this straightened out. To assist us in investigating this further and to protect your privacy in this public forum, may you please send me a private message with the following information:
Name:
Account Number:
Email linked to the account:
Looking forward to your update. Here if you need us!
Sincerely,
Melanie | Docusign Community Moderator
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Hey
How are you? I'm checking in to see if you still have questions or need further assistance. We’re here for you!
Sincerely,
Melanie | Docusign Community Moderator
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