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Tags are too small

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When I try to use the function to have the client sign the document...it is TINY? What happened? I also want to add text...but the text box is also Tiny and I can't type any text into the box??

eSignature

C

Community ExpertAnswer

Docusign Employee

Welcome to the Community!

If you are placing tags on the document and they are appearing very small, this is normally caused by an uploaded PDF that was very large.

Each document has a page size and resolution(dpi) . DocuSign maintains the resolution and page size when uploaded into the application . If the resolution is high or the page is oversized, then fields appear very small when placed on your document.

Learn more in Issue #2 of the related post: (https://support.docusign.com/en/answers/00004168) Any Tips for Uploading Documents?

You can normally resolve by either 1. Manually Changing the size of the tag.

Learn how in the previously answered thread (https://support.docusign.com/en/answers/00003049) Is it possible to change the size of your signature

2. Reformatting the document

using the (https://support.docusign.com/en/answers/00008225) Print Driver
or a PDF editor to ensure that the document is the correct size, before uploading into DocuSign
One community member swears by compressing files before every upload in the thread (https://support.docusign.com/en/answers/00004373) Compression Suggestions for large files .

Happy DocuSigning,

Marc

C

Community Expert

Answer

Docusign Employee

Welcome to the Community!

If you are placing tags on the document and they are appearing very small, this is normally caused by an uploaded PDF that was very large.

Each document has a page size and resolution(dpi) . DocuSign maintains the resolution and page size when uploaded into the application . If the resolution is high or the page is oversized, then fields appear very small when placed on your document.

Learn more in Issue #2 of the related post: (https://support.docusign.com/en/answers/00004168) Any Tips for Uploading Documents?

You can normally resolve by either 1. Manually Changing the size of the tag.

Learn how in the previously answered thread (https://support.docusign.com/en/answers/00003049) Is it possible to change the size of your signature

2. Reformatting the document

using the (https://support.docusign.com/en/answers/00008225) Print Driver
or a PDF editor to ensure that the document is the correct size, before uploading into DocuSign
One community member swears by compressing files before every upload in the thread (https://support.docusign.com/en/answers/00004373) Compression Suggestions for large files .

Happy DocuSigning,

Marc

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C

Community Member

Legacy User

My font size is too small. Signatures are not readable.

My font size is too small. And signatures are coming in too small. How can I increase the size.

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C

Community Member

Legacy User

size of document as it loads

My document is about a 1/4 of the size that it should be. the signature tags are also very small and not adjustable as they usually are.

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C

Community Member

Legacy User

the document is too small to read. The sign only works once. doc still small

the document is too small to read. The magniification button (+) does not enlarge the document.

Please advise.

Thanks

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C

Community Member

Legacy User

Very Small signatures and Certification

Why are the signatures I receive back so small they are almost illegible. The line from DocuSign on the upper left seems even less than a #1 font. No one can read it. Why

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C

Community Member

Legacy User

Check the scale set on the tag. There is a slider to the right of the tag .

Also the formatting properties of the Initial tag will have a 'Scale' 0-100% for the tag. 100% will be full size.

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C

Community Member

Legacy User

Why has the size of the requested initials changed? I'm the sender,Now I can even read it.

The initials that I requesting can not even be seen, I'm the sender before I was able to make out the intials and signature. Now its so small I can not see it.

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C

Community Member

Legacy User

Welcome to the community everyone!

If you have scaled the tag to the maximum size and it is still barely visible, this may be related to the resolution and dimensions of the document you uploaded. I have merged your question with a previously answered discussion. Please view the Best Answer at the top for more background and how to fix.

Happy DocuSIgning, Marc

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C

Community Member

Legacy User

my text is too small to read

my text is too small to read how do I make it bigger? The corner I dragg out and the text stays small.

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C

Community Member

Legacy User

Welcome to the Community,

If you have scaled the tag to the maximum size and it is still barely visible, this may be related to the resolution and dimensions of the document you uploaded. I have merged your question with a previously answered discussion. Please view the Best Answer at the top for more background and how to fix.

Happy DocuSigning, Marc

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You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.