switching email accounts

Forum|Forum|1 year ago
September 25, 2024
2 replies
57 views

My work email recently switched and im trying to update my email but no longer have access to verify the code docusign sends. Is there a way to skip this and just change the email?

Hengfeng Ge

Hero

the email only can change by the user owner. it also can’t change by the account admin. can you access the old work email?

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A

Alejandro.Ramos

Docusign Employee

Hi @josh456789,

I hope you are doing well.

I would like to confirm if the suggested solution answers your question?

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

Best regards,

Alejandro R. | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!

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