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November 26, 2024
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support contact

  • November 26, 2024
  • 2 replies
  • 81 views

Hello all,

we bought pro plan today for 3 users. I am unable to contact support due to low level plan, to change my bill to include VAT. How can i get in touch with docusign ?

 

regards

Best answer by Hengfeng Ge

@equaleyes you can reference this document:

https://support.docusign.com/s/articles/How-do-I-contact-DocuSign-Customer-Support?language=en_US&rsc_301

 

 

FreeLink/甫连信息
🌍 DocuSign Partner | Partner Profile
🏆 2024 APAC Reseller Growth Partner of the Year
🔧 The first in APAC to pass the DocuSign eSignature Technical Consultant certification.
🚀 Expertise in DocuSign integrations with on-premises systems for leading enterprises across various industries.

Feel free to reach out for collaboration opportunities.

2 replies

Hengfeng Ge
Hero
Hero
November 26, 2024

@equaleyes you can reference this document:

https://support.docusign.com/s/articles/How-do-I-contact-DocuSign-Customer-Support?language=en_US&rsc_301

 

 

FreeLink/甫连信息
🌍 DocuSign Partner | Partner Profile
🏆 2024 APAC Reseller Growth Partner of the Year
🔧 The first in APAC to pass the DocuSign eSignature Technical Consultant certification.
🚀 Expertise in DocuSign integrations with on-premises systems for leading enterprises across various industries.

Feel free to reach out for collaboration opportunities.

Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.
Docusign Employee
December 11, 2024

Hi ​@equaleyes,

I hope you are doing well.

I want to confirm if you were able to solve your issue by utilizing the suggested solution or if the information provided was useful. If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.