Strange Email dse@camail.docusign.net

Question

I recently logged into my Docusign account on my iPhone. I then received an email with a verification code. Which I entered and logged in like normal. Then later I was sorting through some spam emails and I noticed I had emails from Docusign in my focused and other tabs. So I decided to go back and check the actual email address which was. dse@camail.docusign.net  Which is somewhat suspicious looking. So I checked Grok and did a google search but can’t find anything that verifies it being a legitimate email used by Docusign. Can anyone verify if this is a legitimate email or not? If it is a phishing email that provided me with a verification code which actually logged me into my account does that mean my accounts compromised?

Jenny.Martin · Accepted Answer

Hello ​@MegaTrevTron,Thank you for reaching out, and welcome to the Docusign Community! I appreciate you bringing your question to this Community. Rest assured that I will do my best to help you.I confirm that this email (dse@camail.docusign.net) is a legitimate Docusign email.You may check this link: Docusign system sending email addressesI hope you find this helpful.If you believe this response effectively addresses your question, please click “Select as Best” to help other users with similar questions, locate it more easily. Should you require any additional assistance, feel free to reach out. Thank you!Best regards,Jenny |Docusign Community Moderator"Select as Best"below if you find the answer a valid solution to your issue.

Jenny.Martin · Answer

Hello ​@MegaTrevTron,I hope you are doing well.If you found my response to be a useful solution to your question, could you please click the "Best Answer✅" button at the bottom of the post? It helps other community members who might have similar questions.Best regards,Jenny |Docusign Community Moderator"Select as Best"below if you find the answer a valid solution to your issue.

Sign up

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.

Docusign Community

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.