Stopping the pop up tool tips when creating an envelope.

Hello @Jim Sellers,

Thank you for reaching out here in the DocuSign Community.

Sorry to hear you have been feeling frustrated due to the tutorials that keep showing up. I understand you would like to remove these permanently.

The tutorial are linked to the cache and cookies for the website. If these are cleared in the web-browser the tutorial returns (possible that the browser is set to auto-clear these cookies). Unfortunately, there isn’t a way to permanently disable the tutorials. A request was logged with our engineers to have such a feature added but they advise they would not be adding it at this time. However, if you would like to submit a new request about having an option to disable this feature, you can create a Customer Support case: https://support.docusign.com/en/contactSupport  

1. Select Open a Support Case at the top of the page.
2. Select the Continue button beneath eSignature, Rooms, and CLM. Note: If you're a DoD customer, select DoD Customer Login.
3. Log in using your Product credentials (email and password) and select Continue:
   1. The DocuSign Support Center requires login credentials for a Production account. The account can be a Trial account, but it must be in a Production environment (i.e., not a Demo or Sandbox environment).
   2. Have issues logging in? Try these troubleshooting steps.
4. Select a Case Subject. Note: If you have multiple DocuSign accounts, a pop-up will appear. Select an account to continue.
5. Select any of the resources under ‘Need Answers Fast?’ that address your issue.
6. If that doesn't answer your question, select the Add Case Details button.          
7. Complete the case form.

Let us know if you need further assistance with this.

Best regards,

Nathaly | DocuSign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!