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The standard fields column on the left and the formatting column on the right will not stay locked in place when I scroll through the document.
Solved
Standard Fields column will not stay locked in place
- New Voice
Best answer by Melanie.Panguito
Hi
We’ve confirmed the issue and our engineering team is actively investigating under ticket ID [NDSESEND-13037]. We know how disruptive this can be and really appreciate your patience.
If you'd like to stay in the loop, we suggest opening a support case and referencing the ticket number so you get notified of updates:
👉 Open a Support Case
Here if you need us!
Sincerely,
Melanie | Docusign Community Moderator
If this helped, feel free to Like👍and click "Best Answer"
- Docusign Employee
- Answer
Hi
We’ve confirmed the issue and our engineering team is actively investigating under ticket ID [NDSESEND-13037]. We know how disruptive this can be and really appreciate your patience.
If you'd like to stay in the loop, we suggest opening a support case and referencing the ticket number so you get notified of updates:
👉 Open a Support Case
Here if you need us!
Sincerely,
Melanie | Docusign Community Moderator
If this helped, feel free to Like👍and click "Best Answer"
- Docusign Employee
Hi
How are you? Our engineering team confirmed that the ticket has been resolved. Could you please check on your end and let us know? If everything is working fine now, we would greatly appreciate it if you could mark this response as 'Best Answer' ✅ to indicate this topic as resolved. Thank you, and have a great day! 😊
Regards,
Melanie | Docusign Community Moderator
If this helped, feel free to Like👍and click "Best Answer"
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