SOC 2 report

@Michael.Rave

I am currently undergoing a SOX audit as well, and the auditors have requested a Bridge Letter for the SOC report (STAP) provided by DocuSign. Could you please guide me on how to obtain this Bridge Letter or provide the necessary document?

Thank you in advance for your assistance.

@seeurango

I am not sure what this Bridge Letter exactly is. Typically the STAP package contains all the needed information. If you need something in addition, please feel free to create a Docusign Support case or contact your Account Team to create a legal case.

@Michael.Rave 

Appreciate your response. I will reach out to my Account Team.

From what I understand on a Bridge Letter, it for a SOC report that is a document issued by a service organization to address changes or updates that occurred after the issuance of the SOC report but before the end of the period covered by the report. It helps bridge the gap between the report's issuance date and the current date, providing updated information about the service organization's controls or any significant events that might impact the report's conclusions. This ensures that stakeholders have the most current information when assessing the effectiveness of controls and risks. Hope this explains!

@seeurango 

Thank you for the additional context. After review it makes sense to raise a legal case via the account team as the right way forward.

How about making this downloadable for customers within your product? 
We have to review once a year and its more than bothersome to request and wait every year. 

Thanks!

Hi,

Does anyone have a recent DocuSign SOC 2 and ISO 27001 report? I am currently undergoing a compliance certification and need access to these reports.

Thanks!

Hello ​@diego.loh,

Thank you for reaching out here in the Docusign Community! We understand that you need access to certain Docusign reports and certification. 

Here is the link to our certificates: https://www.docusign.com/trust/compliance/certifications. This link will bring you to our DocuSign Security Packet, where you can download the following. These certificates are found within:

• ISO 27001 Certificate and Statement of Applicability
• SOC 2 Reports

Thank you, and have a great day ahead! 

Best Regards, 

Luke | Docusign Community Moderator
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Thank you so much!