please check whether you receive the opt in sms notification.

https://www.docusign.com/blog/how-to-enable-sms-delivery-electronic-signature

How do you handle Opt out/Opt in for SMS notifications?

Before using the SMS service for the first time, recipients need to opt-in. When a recipient provides their phone number to a Docusign user, we will send them an SMS welcome message. They can cancel the SMS service at any time by texting "STOP" to 21093. We will send a confirmation message that they have unsubscribed successfully.

After this, they will no longer receive SMS messages from us. If a recipient wants to rejoin, text "START" to 21093 and we will resume sending SMS messages_._ Message and data rates may apply. Read more about the terms of service and FAQs regarding legality, security and privacy of SMS Delivery.

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​Hi @Teich,

I hope you are doing well.

I would like to confirm if the suggested solution answers your question?           

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

Best regards,   

Alejandro R. | Docusign Community Moderator   

"Select as Best" below if you find the answer a valid solution to your issue!   

Thank you but Neither of the solution work.  Because I was in demo the solution was. Text "START" to +1 (208) 464-7963]