SMS

Forum|Forum|1 year ago
October 8, 2024
4 replies
155 views

how do I change the phone number for my SMS? I can see it was entered with one wrong number, how do I fix this?

Best answer by Pawan Gangwani

to a specific envelope i suppose

Okay Understood, can you please share the screenshot of where are you trying to change?

Try this:
Meanwhile you can use envelope "Correct" function. You should be able to change the second recipient's phone number. Find your sent envelope in "Manage" tab and from there, click the drop-down to the right of the envelope and click "Correct" from the options. The envelope will open back up and will allow you to click on the incorrect phone number and give you the opportunity to change it.

Pawan Gangwani

Hero

Hello @mdahnke

Welcome to the DocuSign Community!

Are you asking for phone number to be changed on your account or to the any specific envelop?

Thanks!

Way to Learn | I'd love your feedback | Hit Like | Mark it Best🌈

M

mdahnke

Author

New Voice

to a specific envelope i suppose

Pawan Gangwani

Answer

Hero

to a specific envelope i suppose

Okay Understood, can you please share the screenshot of where are you trying to change?

Try this:
Meanwhile you can use envelope "Correct" function. You should be able to change the second recipient's phone number. Find your sent envelope in "Manage" tab and from there, click the drop-down to the right of the envelope and click "Correct" from the options. The envelope will open back up and will allow you to click on the incorrect phone number and give you the opportunity to change it.

Way to Learn | I'd love your feedback | Hit Like | Mark it Best🌈

A

Alejandro.Ramos

Docusign Employee

Hi @mdahnke,

I hope you are doing well.

I would like to confirm if the suggested solution answers your question?

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

Best regards,

Alejandro R. | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!

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