Signing Group

Forum|Forum|11 months ago
August 25, 2025
2 replies
44 views

Employee cannot access envelopes needing to be signed by a signing group. I did confirm she is assigned to that signing group. What could I be missing?

Signing Groups

J

Jenny.Martin

Community Moderator

Hello @cshear,

Thanks for reaching out here in the Docusign Community—great to have you here!

To help us investigate this issue further, could you please provide the Envelope ID? 👉 Locate a Docusign envelope ID

Once we have this information, we’ll be able to take a closer look and assist you more effectively.

Looking forward to your reply!

Best Regards,

Jenny | Docusign Community Moderator

J

Jenny.Martin

Community Moderator

Hello @cshear,

I hope you are doing well. I want to confirm if you need further assistance. Feel free to let me know, and I will gladly help you address the situation as soon as possible.

Best Regards,

Jenny | Docusign Community Moderator

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