Signature Limitation

Question

Why am I suddenly getting an ‘exceeds signature limits’ on an envelop that only requires 7 signatures?

Melanie.Panguito · Accepted Answer

Hello ​@Airpirate,Thank you for reaching out, and welcome to the Docusign Community! We appreciate your question and want to assure you that we are fully committed to providing you with the best service possible.I understand that you're experiencing an issue with the signature limits on an envelope that only requires 7 signatures. I'm truly sorry for the inconvenience this has caused you.There is a limit of 99 recipients per envelope, regardless of the recipient type. However, if you are using a free trial account, the recipient limit is 5 recipients. For more details, please see: Limitations When Creating or Signing an Envelope in DocusignLet us know if you need further assistance. Thank you!Best regards,Melanie |Docusign Community Moderator"Select as Best"below if you find the answer a valid solution to your issue.

Melanie.Panguito · Answer

Hello ​@Airpirate,I trust all is well.If you found my response to be a useful solution to your question, could you please click the "Best Answer ✅" button at the bottom of the post? It helps other community members who might have similar questions. Thank you!Best regards,Melanie |Docusign Community Moderator"Select as Best"below if you find the answer a valid solution to your issue.

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