Hello Mario,

DocuSign can't prevent email forwarding, but it's clearly stated in the envelope instructions - "Do Not Share This Email", indicating that the email contains a secure link to DocuSign, and should not be shared along with its link or access code.

Additionally, as the sender, you have the option to include a personalized message to the signer, reinforcing the instruction not to forward the email and to contact you if access is needed.

You can also set up access codes for each recipient, separate from the signing invitation emails sent by DocuSign. Recipients must enter these access codes to view the envelope contents.

Moreover, DocuSign offers third-party identification services like IDV, phone, sms authentication to help verify recipient identities more reliably.

Hi @Mario B.,

I hope you are doing well.

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested or if the information that was provided was useful.

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.