Signature for Acceptance or Refusal of Terms Without Requiring Both to Be Signed

Question

I have a document that needs to be signed to either confirm acceptance of terms or signed to confirm their refusal of terms.
I have added the sign action arrow to both the acceptance and the decline option.
If both options are tagged with the Sign action will DocuSign allow for the person to only sign one option?
I am concerned that DocuSign will want both spaces to be signed and will give an error message if one isn't.
Please advise what you think is best. Many thanks.

Melanie.Panguito · Accepted Answer

Hello ​@DP5434,I hope you are doing well.I want to confirm if you were able to solve your issue by utilizing the suggested solution or if the information provided was useful. If so, please mark it as the "Best Answer ✅" by clicking “Select as Best” to make it easier for other users to find. Otherwise, let me know and I will gladly help you address the situation as soon as possible.Best regards,Melanie |Docusign Community Moderator"Select as Best"below if you find the answer a valid solution to your issue.

Michael.Rave · Answer

​@DP5434When adding fields in Docusign eSignature, you can specify whether they are required or optional.Assigning both signature fields as optional may result in the recipient not signing any of them.You might want to add some logic to the envelope to make one signature field required. For example, you could set it up so that the recipient selects either 'Acceptance of Terms' or 'Refusal of Terms' from a dropdown menu, which will then conditionally display the appropriate signature field, marking it as required.

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