Signature #1 disappeared

Forum|Forum|11 months ago
August 26, 2025
3 replies
68 views

I sent an envelope to three people. When the second person signed, the first person’s signature disappeared. A third person signed and still the first person’s signature has disappeared. Please help.

eSignature

Best answer by PatDunn

Hello @Ma.Cubio. It seems to be fine now. I deleted the previous envelope and opened another, which worked perfectly. Thanks for responding to my concern.

M

Ma.Cubio

Community Moderator

Hello @PatDunn

Thank you for reaching out, and welcome to the Docusign Community! We appreciate your question and assure you that we are fully committed to providing you with the best service possible.

To check further, please provide the envelope ID via private message.

Sincerely,

Ma. Cassandra | Docusign Community Moderator
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P

PatDunn

AuthorAnswer

New Voice

Hello @Ma.Cubio. It seems to be fine now. I deleted the previous envelope and opened another, which worked perfectly. Thanks for responding to my concern.

M

Ma.Cubio

Community Moderator

Hi again, @PatDunn

That’s great to hear—glad things are working now. If anything else comes up or you hit another roadblock, don’t hesitate to reach out here in the Community.

Wishing you a smooth rest of your day!

—
Ma. Cassandra | Docusign Community Moderator

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