SIGNATORIES

I am having the same issue. I have multiple required recipients on my envelope, and all are supposed to sign. But each time I try to add a new signature, it just changes the recipient of the first signature blog I inserted. This started happening for me today. Please help fix this problem immediately, as it is hampering the ability to obtain required signatures. Thank you!

Hello ​@Margarita 

Thank you for reaching out here in Docusign Community.

Sorry to hear about the issue.

Please go to Admin settings, then go Sending Settings, and look for new sending experience. Please do unclick it then click save at the bottom part of your screen.

This is to go back to the old user interface and fix the issue.
 

    
If you found the provided response to be a useful solution to your question, please like it and mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Best regards,
Marco | Docusign Community Moderator

​@ddurough 

Sorry to hear that you have the same issue.

Please follow the resolution I provided and let us know if you need any help.

If it works please like it. Thank you!

Best regards,
Marco | Docusign Community Moderator

Hello ​@Margarita 

I hope you are doing well. 

I want to confirm if you need further assistance, feel free to let me know and I will gladly help you address the situation as soon as possible.

If you found my response to be a useful solution to your question, could you please click the like and "Best Answer ✅" button at the bottom of the post? It helps other community members who might have similar questions.

Best regards,
Marco | Docusign Community Moderator

Hello ​@ddurough ​

I hope you are doing well. 

I want to check if the resolution we provided works on your issue?

I hope to hear from you soon.

Best regards,
Marco | Docusign Community Moderator