Skip to main content
arrow-left Back to Docusign.com

I have paid for a docusign account.  Cannot access account.  Seeing the following message: “Server Request Error: Could not load settings.”  I have tried mutliple browsers.  Same issues.  So far nobody is helping with this.

Hi ​@CPCURATR —I'm really sorry to hear about your experience, and thank you for taking the time to share it. I completely understand how frustrating it is when things don’t work as expected, especially when trying to get work done.
If you don’t mind, could you please send me your account details via private message so I can check on it?

Again, I’m sorry your experience hasn’t met expectations so far. I’d love the chance to help turn it around, and the Community is here to support you.

 

Sincerely,

Ma. Cassandra | Docusign Community Moderator

If this helped, feel free to Like👍and click "Best Answer"

Hello ​@CPCURATR 

How are you? I'm checking in to see if you still need assistance. If yes, kindly reply here with more context or confirm if the issue has been resolved. 

If you run into any problems, we're happy to help with those here. Wishing you a smooth rest of your day!

 

Sincerely,

Ma. Cassandra | Docusign Community Moderator

If this helped, feel free to Like👍and click "Best Answer"

Code of Conduct

Docusign Community

Code of Conduct