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Question

Sending to Comcast Recipients - Why doesn't it work?

  • September 2, 2025
  • 2 replies
  • 19 views

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IS this still a problem?  I just got one kicked back

2 replies

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  • Community Moderator
  • September 4, 2025

Hello ​@Mike Zukin,

Thanks for reaching out here in the Docusign Community—great to have you here

To help us investigate this issue further, could you please send me a private message and provide the following details?

  • Envelope ID
  • Email address of the affected recipient

Once we have this information, we’ll be able to take a closer look and assist you more effectively. Looking forward to your reply!

 

Best Regards,

Jenny | Docusign Community Moderator


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  • Community Moderator
  • September 16, 2025

Hello ​@Mike Zukin,

I hope you are doing well. Just checking to see if you are able to provide the information that I previously requested? If so, please do so in a reply to this question so that I can further assist you with your issue.

 

Best Regards,

Jenny | Docusign Community Moderator