scrubbing envelop IDs

Question

I have what appears to be a strange situation… I received a real estate document from my realtor via an attachment on an email. The attachment was clearly a DocuSign document and contained a DocuSign ID#. It was an offer to buy my property. After some discussion, my realtor sent me a new email with a DocuSign for me to counter the original offer I had received earlier that day. I didn’t notice until yrs later, but this second document had a different ID# and the original ID # had vanished from  my counteroffer document. The next day, I receive an email with an attachment, it is the accepted offer to my counter. This, like the prior 2 instances, has a unique ID#. I never noticed it at the time but each instance of the sane document had a unique ID and the previous ID had vanished. My question…is the removal of an envelop ID a rather laborious process? Could it be done accidentally by the document creator? The transaction itself was very suspicious and I wonder if this ‘scrubbing’ action might have been deliberate to obscure something?

Jenny.Martin · Accepted Answer

Hello ​@bajd5799,Thank you for reaching out to the Docusign Community! I appreciate you bringing your question to this Community.Regarding the disappearance of the previous envelope IDs from later documents, it’s important to note that these IDsare tied to the specific envelope and don’t usually carry over to new envelopes.Each Docusign envelope, which is essentially a unique transaction within yourdocument set, is assigned itsown unique Envelope ID.It’s possible that the realtor created a new envelope for each stage of the negotiation (offer, counteroffer, accepted offer), or they may have used the “Forward” function to keep the original signature but send it as a new envelope. This would generate a new envelope ID, effectively replacing the previous one on the document.You may request the Certificate of Completionfrom the sender, as it provides a detailed audit trail for each envelope. This audit trail serves as proof of the transactions’ authenticity.I hope this information helps.If you believe this response effectively addresses your question, please click “Select as Best” to help other users with similar questions, locate it more easily.Should you require any additional assistance, feel free to reach out. Thank you!Regards,Jenny | Docusign Community ModeratorIf this helped, feel free to click "Best Answer"!

bajd5799 · Answer

But in the process of offer, counter offer, acceptance, isn’t one of the objectives in using DocuSign, is to create a clear audit trail start to finish? If the realtor is effectively stopping the process at each step and re-starting it ‘fresh’ even though he’s transcribing the latest terms in each new version, he’s somehow erasing the previous ID. It was a suspicious transaction to begin with so I wonder if this scrubbing might have been deliberate

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