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Newcomer
August 20, 2024
Solved

Scheduled send gone

  • August 20, 2024
  • 2 replies
  • 260 views

Is there a way to verify or edit a delayed send envelope? I have been unable to find one that I had scheduled anywhere.

Best answer by JohnSantos

@RED 

You should be able to locate your envelope under Sent in DocuSign.  Check for the filters to make sure you can see all envelopes sent.   Once you locate it, you should be able to Correct it and adjust the delay features.  

2 replies

JohnSantos
Guru
Guru
August 20, 2024

@RED 

You should be able to locate your envelope under Sent in DocuSign.  Check for the filters to make sure you can see all envelopes sent.   Once you locate it, you should be able to Correct it and adjust the delay features.  

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Docusign Employee
September 3, 2024

Hi @RED,

I hope you are doing well.

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested or if the information that was provided was useful. If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.