Hello ​@Emad Radwan, -- Thanks for reaching out.

To schedule a Retrieve export using Microsoft Task Scheduler, follow the steps outlined in this link: Retrieve: Schedule a Task using the Windows Task Scheduler 

This guide will walk you through setting up an automated task to handle the export on your desired schedule.

I hope this helps! If you believe this response effectively addresses your question, please click “Select as Best” to help other users with similar questions, locate it more easily.

Should you require any additional assistance, feel free to reach out. Thank you!

Regards,

Jenny | Docusign Community Moderator
If this helped, feel free to mark it as "Best Answer" so others can find it too!

​@Jenny.Martin,

Thank you for sharing the URL guide. However, I followed the instructions, but when I selected 'Schedule,' I didn't see the screen where I need to enter my DS credentials.

Hello ​@Emad Radwan,

The prompt generally appears when logging into Windows with a username and password. If it doesn’t show up, the system is likely using an alternative sign-in method. In these cases, I recommend checking the Windows Task Scheduler to verify whether an export task has been created.

If the prompt still doesn’t appear after confirming the login method and checking Task Scheduler for an export task, I would suggest opening a support ticket to investigate further.  Open a case in the Docusign Support Center

Regards,

Jenny | Docusign Community Moderator

Hello ​@Emad Radwan,

I hope you are doing well. I want to confirm if you were able to solve your issue by utilizing the suggested solution or if the information provided was useful. If so, please mark it as the "Best Answer " by clicking “Select as Best” to make it easier for other users to find. Otherwise, let me know and I will gladly help you address the situation as soon as possible.

Regards,

Jenny | Docusign Community Moderator