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Question

Retrieve download

  • March 5, 2026
  • 1 reply
  • 28 views

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I selected the separate pdf option for my bulk download but all the files continue to be downloaded in individual folders. How do I fix this?

1 reply

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Hi ​@EmilyB,

Welcome to the DocuSign Community — we’re really happy to have you here! 😊

What you’re experiencing is an expected behavior. May you tell us a bit more about what you were hoping the download would look like?

Happy to help once we know a little more!

 

Sincerely,

Melanie | Docusign Community Moderator
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