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Emad Radwan
Troubleshooter
Troubleshooter
June 1, 2025
Solved

Retrieve

  • June 1, 2025
  • 2 replies
  • 135 views

Hello,

Can the retrieve function be used to extract signatures image from the completed PDF?

Best answer by Ma.Cubio

Hello ​@Emad Radwan,

In addition, the DocuSign Retrieve Application is designed to help with downloading multiple documents efficiently. It can be configured to automate the retrieval of completed documents, making the process much easier and faster than manually downloading each document through the UI.

 

Ma. Cassandra | Docusign Community Moderator
Mark as “Best Answer” if this helped clarify things.

2 replies

Hengfeng Ge
Hero
Hero
June 1, 2025

please reference this document:

https://support.docusign.com/s/document-item?language=en_US&bundleId=oyh1657217277873&topicId=quo1715176441308.html&_LANG=enus

Retrieve is for download the envelope documents from their account. It can’t extract Signature image from the completed PDF. So why you need this signature image?

 

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Ma.CubioCommunity ModeratorAnswer
Community Moderator
June 9, 2025

Hello ​@Emad Radwan,

In addition, the DocuSign Retrieve Application is designed to help with downloading multiple documents efficiently. It can be configured to automate the retrieval of completed documents, making the process much easier and faster than manually downloading each document through the UI.

 

Ma. Cassandra | Docusign Community Moderator
Mark as “Best Answer” if this helped clarify things.