Research if there is a different approach besides using DocuSign Monitor (additional cost) for an Admin to receive a notification/ pull a report when a user(s) and recipient(s) have the same IP addresses.

Question

Besides using DocuSign Monitor, as an Admin, would there be a way to pull a report or get notification once a user(s) and recipient(s) have the same IP addresses.

Christopher.Alpizar · Accepted Answer

Hello@Kat0120,Thank you for reaching out to the Docusign Community.Unfortunately only with Docusign Monitor is possible, there is a possibility that you can create a custom API for this.Note: Some advanced features and options are supported only in specific Docusign plans. Your account plan might not support some of the options discussed in this help topic. Contact your account administrator for more information about which options are available for your account. Or, visit our Plans and Pricing web page for more details on the features included with your plan. Compare eSignature plans & pricing.Let us know if you need further assistance.Best regards,Christopher | Docusign Community Moderator"Select as Best" below if you find the answer a valid solution to your issue.

Christopher.Alpizar · Answer

Hi ​@Kat0120,I hope you are doing well.I want to confirm if you need further assistance, feel free to let me know and I will gladly help you address the situation as soon as possible.Best regards,Christopher |Docusign Community Moderator"Select as Best"below if you find the answer a valid solution to your issue.

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