Resceived e-mails that are scams with Docusign Info

Given the discussion about email phishing, this could be a great resource (or refresher) for folks looking to catch such emails — whether they involve fake DocuSign templates or credentials or not:

https://ishrs.org/spot-email-scams/

An invoice, that I never opened was sent to my completed documents folder in my Docusign account with a forged signature on it.   

The case I opened was not for suspicious activity, it was for completely illegal activity.   The whole point of docusign is to be a trusted source to complete document transactions and this incident accomplished the exact opposite of that with no interaction from me.

Hello @DespinaY , 

Thank you for reaching out here in the DocuSign Community. 

I’m sorry to hear about the unfortunate events that took place with the documents, I do recommend you create a support case to report the issue and contact the email mentioned in the article provided in my previous post.

Let us know if you need further assistance with this.

Best regards, 

Nathaly | DocuSign Community Moderator

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I too received an email claiming I completed a Docusign document with an invoice for $399.69, AND the “completed” document is IN MY ACCOUNT!!!!   I am unable to get to a place that offers “Report Abuse” via any link available in connection to that FRAUDULENT completed document in my account.  I have sent 2 separate complaints to the security@docusign.com reporting address, and 1 separate complaint to the spam@docusign address, as directed on your website.  I have heard NOTHING and this FRAUDULENT “completed” document (THAT I NEVER SIGNED) remains in my account register.  Please do something about this.  It is EXTREMELY alarming that a fraudulent document was processed by Docusign and is sitting in my account and nothing is being done about it.  Yes, I’m upset, and this is the 5th or 6th time I have visited the site trying to get this resolved.