Hello DocuSign Community,
I am experiencing an unexpected issue with a document I created for signing by two parties.
Here's a breakdown of the situation:
- I created a contract and correctly placed signature anchors for both Party A (myself) and Party B (the other signer). I double-checked to ensure each signature field was assigned to the correct party.
- Party B successfully signed the document in their designated area, and I received confirmation that their portion was completed.
- When I (Party A) go to sign my designated field, DocuSign is also requiring me to sign in Party B's designated field, even though Party B has already completed their signature. This means I am being prompted to sign in two places, one for myself and one that Party B has already signed.
This behavior is incorrect, as Party B has already executed their portion of the contract, and I should only be required to sign in my own designated area.
Has anyone else encountered this problem, or does anyone have insight into what might be causing this or how to resolve it? Any guidance would be greatly appreciated.
Thank you!
PS
The worst part is their no where to report this bug.