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Newcomer
May 30, 2024
Solved

REQUEST INVOICE

  • May 30, 2024
  • 14 replies
  • 308 views

please provide me with the invoice subject to payment made as of today for an amount of 108 EUR duly debited on my visa credit card.

Best regards,

Laurent Ghesquières

Best answer by Christopher.Alpizar

Hello @Laurent GHESQUIERES,

 

Thank you for reaching out here, we want to welcome you to the Docusign Community, I appreciate you bringing your question to this Community.

 

We are committed to providing you with the best service possible. Thank you for bringing this matter to our attention, I understand that are require an invoice for an amount of 108 EUR that was debited from your account

 

You can View Plan and Billing Information, to get the invoice for your account. As an administrator, you can review plan type, usage data, and billing information for your accounts. In Docusign eSignature Settings, select Plan and Billing. Depending on your plan type and payment method, you may have access to account plan type and ID, billing information, usage data, and billing history.

 

Note: Some advanced features and options are supported only in specific Docusign plans. Your account plan might not support some options discussed in this help topic. Contact your account administrator for more information about which options are available for your account. Or, visit our Plans and Pricing web page for more details on the features included with your plan. Compare eSignature plans & pricing.

 

Let us know if you need further assistance.

 

Best regards,

 

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

14 replies

Docusign Employee
November 20, 2024

Hello ​@LucyC237,

Are you accessing this link https://support.docusign.com/s/contactSupport?language=en_US?

Let us know if you need further assistance.

 

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

New Voice
November 20, 2024

Yes - it looks different for me from the screenshot you provided above. See attached.

Docusign Employee
November 21, 2024

Hello ​@LucyC237,

If you scroll down do you see the more option section?

Let us know if you need further assistance.

 

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

New Voice
November 22, 2024

Yes - I don’t know how i missed that. Thank you, hopefully this will do the trick.