Hello,
I’ve seen a few questions on here about the frame around the signatures and initials, and the advice is to go into the admin account. However, I have a free personal account, so I’m not sure if this is a feature on my account. Is there any other way to remove this frame? It’s making it hard for me to read the other text.
Hello
Thank you for reaching out, and welcome to the Docusign Community! We appreciate your question and assure you that we are fully committed to providing you with the best service possible.
You will see this under Admin Tab>Signing Settings>Signature Configuration, where there is an option for Chromed Signatures and Initials.
However, does your account have a paid personal plan or a free Docusign account? Unfortunately, we cannot enable/disable features for a free account.
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Sincerely,
Ma. Cassandra | Docusign Community Moderator
If this helped, feel free to Like👍and click "Best Answer"
Hello
How are you? I'm checking in to see if you still need assistance. If yes, kindly reply here with more context or confirm if the issue has been resolved.
If you run into any problems, we're happy to help with those here. Wishing you a smooth rest of your day!
Sincerely,
Ma. Cassandra | Docusign Community Moderator
If this helped, feel free to Like👍and click "Best Answer"
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