refund

Forum|Forum|2 years ago
April 17, 2024
2 replies
87 views

Hi, Team

I have not use my DOCU account for a long time, i forgot to cancel it with 30days in advance, now, i want to cancel it but is is billed just mints ago, how can i refund it ?

it is cancelled today and it is billed today

plz help refund it

my account login email id is: michael@asiasunrisetel.com

Billing

Best answer by Justin Jiang

Probably need to contact customer service

Justin Jiang

Answer

Established Contributor

Probably need to contact customer service

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C

Christopher.Alpizar

Docusign Employee

Hi @michaellyuasiasunrise,

I hope you are doing well.

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested or if the information that was provided was useful.

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

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