Red text in the right hand corner of a signed document

Hello ​@soniaB,

Thank you for reaching out, and a warm welcome to the Docusign Community! We are absolutely delighted to have you here and can't wait to share our knowledge with you.

I understand the document you sent contains a red text at the top right corner that you did not add. I sincerely apologize. Let's work together to sort this out.

To confirm, are you using a Developer Docusign account to send? If yes, this is an expected behavior. All documents you send here are used for demonstration purposes only and are watermarked. They are not valid contracts. Please see: What are the differences between a Docusign Trial account, Developer account, and Free account?

If you are using a production account, do you already have that text included on the uploaded file before sending?  If yes, the watermark cannot be removed from Docusign platform. If you used a template from a Developer account, you can download the template and upload it in Production to use it. 

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I hope I answered your question. If you found this response helpful, please consider marking it as the 'Best Answer ✅'  by clicking 'Select as Best.' This will help other users with similar questions find it more quickly and empower you to contribute to our Community. Please let us know if you need further assistance. Thank you!

Best regards,

Melanie | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

Hello ​@soniaB,

I hope you are doing well. If you found my response to be a useful solution to your question, could you please click the "Best Answer ✅" button at the bottom of the post? It helps other community members who might have similar questions. Let us know if you need further assistance. Thank you!

Best regards,

Melanie | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.