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Newcomer
July 31, 2025
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Recover a document from November 2024

  • July 31, 2025
  • 2 replies
  • 64 views

I only use Docisign about six times a year for real estate sales or contractor contracts.  I used docusign on 11/07/2024 for a roof contractor.  When I sign on to docusign, I see my documents for the last six months, but 11/07/2024 occurred nine months ago, and does not show up.  I do have the document alphanumeric code of that document.  Can I recover the 11/07/2024 document?  If so, how?

Best answer by mr1

@jhsully2 :

You can change the date rage via the dropdown (little triangle next to the “6 months” label) - ‘6 months’ is the default, but you can choose other presets or enter in custom dates - then add your search terms and you should be able to find your document.

good luck

mr1

 

2 replies

mr1Respected AdvisorAnswer
Respected Advisor
July 31, 2025

@jhsully2 :

You can change the date rage via the dropdown (little triangle next to the “6 months” label) - ‘6 months’ is the default, but you can choose other presets or enter in custom dates - then add your search terms and you should be able to find your document.

good luck

mr1

 

MR1
Docusign Employee
August 7, 2025

Hi ​@jhsully2,

How are you? We’d like to know if the suggested solution was helpful. If yes, can you please mark it as "Best Answer "? This helps other community members find trusted answers. 

Let us know if you still need further assistance. We're here for you! 😊

 

Regards,

Melanie | Docusign Community Moderator