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I only use Docisign about six times a year for real estate sales or contractor contracts. I used docusign on 11/07/2024 for a roof contractor. When I sign on to docusign, I see my documents for the last six months, but 11/07/2024 occurred nine months ago, and does not show up. I do have the document alphanumeric code of that document. Can I recover the 11/07/2024 document? If so, how?
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You can change the date rage via the dropdown (little triangle next to the “6 months” label) - ‘6 months’ is the default, but you can choose other presets or enter in custom dates - then add your search terms and you should be able to find your document.
good luck
mr1
Hi
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