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Newcomer
July 31, 2025
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Recover a document from November 2024

  • July 31, 2025
  • 2 replies
  • 67 views

I only use Docisign about six times a year for real estate sales or contractor contracts.  I used docusign on 11/07/2024 for a roof contractor.  When I sign on to docusign, I see my documents for the last six months, but 11/07/2024 occurred nine months ago, and does not show up.  I do have the document alphanumeric code of that document.  Can I recover the 11/07/2024 document?  If so, how?

Best answer by mr1

​@jhsully2 :

You can change the date rage via the dropdown (little triangle next to the “6 months” label) - ‘6 months’ is the default, but you can choose other presets or enter in custom dates - then add your search terms and you should be able to find your document.

good luck

mr1

 

2 replies

mr1Respected AdvisorAnswer
Respected Advisor
July 31, 2025

​@jhsully2 :

You can change the date rage via the dropdown (little triangle next to the “6 months” label) - ‘6 months’ is the default, but you can choose other presets or enter in custom dates - then add your search terms and you should be able to find your document.

good luck

mr1

 

MR1
Docusign Employee
August 7, 2025

Hi ​@jhsully2,

How are you? We’d like to know if the suggested solution was helpful. If yes, can you please mark it as "Best Answer ✅"? This helps other community members find trusted answers. 

Let us know if you still need further assistance. We're here for you! 😊

 

Regards,

Melanie | Docusign Community Moderator