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Legacy User
April 5, 2020
Solved

Receiving an error message. Dynamic XFA PDF not supported Any advice to assist to up load a document with this error message. Dynamic XFA PDF not supported. Thank you Alexa Ft. Lauderdale, Fl USA

  • April 5, 2020
  • 2 replies
  • 3010 views
Receiving an error message. Dynamic XFA PDF not supported Any advice to assist to up load a document with this error message. Dynamic XFA PDF not supported. Thank you Alexa Ft. Lauderdale, Fl USA
Best answer by Community Expert

See this help page about how to flatten XFA into a standard PDF or make the XFA Static instead of Dynamic:

Issues Uploading Documents - Common Errors, Causes and Solutions

2 replies

Docusign Employee
April 6, 2020

See this help page about how to flatten XFA into a standard PDF or make the XFA Static instead of Dynamic:

Issues Uploading Documents - Common Errors, Causes and Solutions

Newcomer
May 29, 2025

The above DocuSign help link is no longer valid. 

An easier route may be to simply print out the document and scan it to yourself, if you have the tools to do so.