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I received an email from an unknown sender. Outlook marked the email as unable to verify sender so may not be safe to open. I do not want to open the unknown Docusign document. How can I verify it is safe to open ?
Sincerely,
BobA57
Solved
Received an email without showing the sender asking 'Complete with DocuSign: BOBALBERS57.pdf'
+1- New Voice
Best answer by Vinicius.Rodrigues
Hi
If this email was a legitimate email from Docusign, you will find the Alternate Signing Method at the end of the email, and with this code you will be able to verify it directly on the Docusign website.
See the following article for more information: What should I do if I receive a suspicious email?
Please, let me know if I was able to help you with this question. If so, could you please select click on the "Select as Best" option? Thank you!
+18- Docusign Employee
- Answer
Hi
If this email was a legitimate email from Docusign, you will find the Alternate Signing Method at the end of the email, and with this code you will be able to verify it directly on the Docusign website.
See the following article for more information: What should I do if I receive a suspicious email?
Please, let me know if I was able to help you with this question. If so, could you please select click on the "Select as Best" option? Thank you!
+1- New Voice
Hello Vinicius,
When I went to open the document and I was directed to https://visafleurs.com/ and sign into my Outlook acct. The alternate sign in method is not redirecting to Docusign or the document for me to see. I will mark the email as phishing / spam.
Thank you
BobA57
+18- Docusign Employee
Hello Vinicius,
When I went to open the document and I was directed to https://visafleurs.com/ and sign into my Outlook acct. The alternate sign in method is not redirecting to Docusign or the document for me to see. I will mark the email as phishing / spam.
Thank you
BobA57
Hi
This is definitely not expected behavior from a Docusign envelope. Your best bet is to forward this message to spam@docusign.com and delete it from your email.
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