Hi ​@imgoing2sueu,

Thank you for reaching out to the Docusign Community.  

To create a new support case to have your cancellation request processed, please fill out the form provided below:

https://support.docusign.com/en/contactSupport

If you can’t open the case on the same page, you should scroll down to More Support Options and select "I can't reset my password or don't have an account.", you will be able to fill out the form. 

Feel free to let us know if you need further assistance with this. 

Best regards,

Alejandro R. | Docusign Community Moderator  

Please click "Best Answer" below if you find my reply to be a valid solution to your issue!

Hello ​@imgoing2sueu,

If you found the response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Let us know if you still need assistance with this topic.

Best regards,

Rodolfo | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

Hello ​@imgoing2sueu 

I hope you are doing well. 

If you found my response to be a useful solution to your question, could you please click the "Best Answer " button at the bottom of the post? 

It helps other community members who might have similar questions. Thank you!

Best regards,
Marco Paulo | Docusign Community Moderator