PowerForm asking for signer's email address

Question

I have a unique situation where we have a PowerForm with a URL that any user can access to complete a docusign template. By default, its asking for a Username and Email address. For privacy concerns, we have users that do not want to provide an email address. Is there anything can be done to make the “Your Email” field Optional from PowerForm or Template? And/or remove the field all together?

Melanie.Panguito · Accepted Answer

Hi ​@knaymie,Thank you for reaching out to the Docusign Community! We're grateful for your question and happy to share our knowledge!We understand your concern aboutPowerform requiring signers to provideusername and email address, and some prefer not to disclose this information due to privacy concerns.Good question!You can simplify the signer's experience by bypassing the initial signer information page and directing them immediately to sign the document.If your template meets certain requirements, the PowerForm initiator will skip the signer information page and eliminate the need for them to enter their name and email address to begin signing. For a comprehensive guide on configuring this, please refer to this article👉Bypass the PowerForm Signer Information PageI hope you find this guidance helpful. If yes, please consider clicking 'Best Answer' ✅to mark it resolved and assist other community membersfind trusted answers.Let us know if youneed further assistance. Here if you need us!Sincerely,Melanie| Docusign Community ModeratorIf this helped, feel free to Like👍and click "Best Answer"

Melanie.Panguito · Answer

Hi ​@knaymie,How are you? We’d like to know if the suggested solution was helpful.If yes, can you please mark it as"Best Answer✅" to mark it resolved and assist other community members in finding trusted answers.😊Let us know if youneed further assistance. Here if you need us!Sincerely,Melanie| Docusign Community ModeratorIf this helped, feel free to Like👍and click "Best Answer"

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