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Question

phone support number?, i cannot login or reset password.

  • January 29, 2025
  • 3 replies
  • 55 views

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i cannot login to my account.  This is frustrating.  Please help me asap!

 

what is the phone support number?

3 replies

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  • Respected Advisor
  • January 29, 2025

@Knox_1 

I believe they have done away with phone support.

You can contact support by the web (https://support.docusign.com) scroll down and choose the “I can’t access my account or invoices”

good luck

mr1


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  • Author
  • Newcomer
  • January 29, 2025

that did not help me.  thanks anyway.

I am totally at a loss for accessing my account. I do not use DocuSign much for personal use but i use our company's CRM similar type system 50x per day for NDAs and contracts etc.  

 

I would like to speak with a support member. or at least chat with one asap.  I have an important bank doc that i need to e-sign for my family and it is urgent


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  • Community Moderator
  • February 19, 2025

Hello ​@Knox_1 ,

If you found the response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Best regards,
Marco Paulo | Docusign Community Moderator