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Newcomer
January 29, 2025
Question

phone support number?, i cannot login or reset password.

  • January 29, 2025
  • 3 replies
  • 115 views

i cannot login to my account.  This is frustrating.  Please help me asap!

 

what is the phone support number?

    3 replies

    Respected Advisor
    January 29, 2025

    @Knox_1 

    I believe they have done away with phone support.

    You can contact support by the web (https://support.docusign.com) scroll down and choose the “I can’t access my account or invoices”

    good luck

    mr1

    MR1
    Knox_1NewcomerAuthor
    Newcomer
    January 29, 2025

    that did not help me.  thanks anyway.

    I am totally at a loss for accessing my account. I do not use DocuSign much for personal use but i use our company's CRM similar type system 50x per day for NDAs and contracts etc.  

     

    I would like to speak with a support member. or at least chat with one asap.  I have an important bank doc that i need to e-sign for my family and it is urgent

    Docusign Employee
    February 19, 2025

    Hello ​@Knox_1 ,

    If you found the response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

    Best regards,
    Marco Paulo | Docusign Community Moderator