Back to Docusign.com
Client blocks unknown numbers from cell phone - is there a specific phone number that his SMS Text message will come from so he can make sure to accept it? Thanks!
Page 1 / 1
Hello
Welcome to the Docusign Community and thank you for posting your concerns!
For SMS Verification, a US number will be used to deliver the SMS regardless of the terminating country, however, for Phone Authentication, a local number for the terminating country will be used. In some cases, Docusign may appear as the sender/number. If you are looking for the exact numbers or for more information, please contact customer support by creating a case and selecting the preferred contact method: https://support.docusign.com/en/contactSupport
For more information on SMS authentication, please view: How Phone Authentication Works
Let us know if you need further assistance with this.
Best regards,
Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
Hello
If you found my response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.
Best regards,
Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
Reply
Sign up
Already have an account? Login
You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationDocusign Community
You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.