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Question

Phone number

  • April 14, 2025
  • 1 reply
  • 20 views

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Dear All, I have tried to create a DocuSign account. However, for doing so a contact phone number was requested. The system did not accept the general phone number of our office. It seems that a mobile number is needed to which the system will send the verification code. I wanted to ask if there is an option to create an account without a mobile phone number. Thank you! Svetlana

1 reply

Vinicius.Rodrigues
Docusign Employee
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Hi ​@Svetlana !

Are you looking for to create a sandbox (demonstration) or productive account? If it’s a demo, you can try by accessing https://www.docusign.com/developers/sandbox.

However, if you’re trying to create a prod account, I’m not sure if it’s possible, since Docusign would looking to increase the security checks. May you could try Docusign Sales team to check it.