phishing email

Question

received this, is it real?

We need additional information to complete our review

Contact photo

From	***.@******.com via Docusign <dse@docusign.net>
Sender	DocuSign System <dse@docusign.net>
To	BOBBY RIDING <**@****COM>
Date	Today 4:41 pm

Message Body

We need additional information to complete our review. Please certify your Taxpayer Identification Number by completing the Taxpayer Identification form. You can view what we need and submit the information using DocuSign® by following the instructions below.

Here's how to upload documents in DocuSign

1. Access DocuSign in one of two ways:

a. Select the "View" button below, or;

View

b. Go to DocuSign.com, then select "Access Documents" and enter this security code: ***********************

2. Upload the requested document(s) by clicking the corresponding paper clip image.

We also sent a letter to you at the address we have on file with the same reference number and requested information. Please respond within 14 days of the date on the letter. If you already responded to the letter, you don't need to respond to this email.

Para hablar con un especialista de servicio al cliente en español acerca de esta comunicación, llámenos a cualquier hora al 1-888-446-3308.

ABOUT THIS MESSAGE

Chase is sending you this email using the DocuSign Electronic Signature Service.

Please do not share this email

This email contains a secure link to DocuSign. Please do not share this email, link, or access code with others.

Please do not click 'reply' with personal information

Chase will never send emails that require you to provide account or personal information to us via unsecured public email or pop-up windows. Please use only the secure link to DocuSign when sending us personal information.

Your privacy is important to us. See our online Security Center to learn how to protect your information.

The DocuSign Privacy Policy and Terms of Use do not apply to your transactions with JPMorgan Chase Bank, N.A. and/or its affiliates, except for the sole purpose of collecting information for authentication purposes.

Envelope ID: ********-****-****-****-***********

Melanie.Panguito · Answer

Hi there ​@briding— happy to help!Staying vigilant is super important, especially with all the phishing out there. If the sender looks unfamiliar or you're just not sure about the envelope's authenticity, check out ourvideo or our straightforward articles that walk you through everything:What should I do if I receive a suspicious email?How to Identify & Prevent Phishing AttacksSafety center | DocusignLet us know if you have more questions—we’re here for you. Regards,Melanie | Docusign Community ModeratorIf this helped, mark it as “Best Answer” so others can find it too!