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I have begun receiving phishing message from Docusign. There seems to be no way to notify Docusign so they can clean up these accounts and get rid of them. My only choice is to block the Docusign address. Anyone else running into this?
Solved
Phishers using Docusign for malicious purposes
- Newcomer
Best answer by Melanie.Panguito
Hello
Thank you for reaching out, and a warm welcome to the Docusign Community! We are absolutely delighted to have you here and can't wait to share our knowledge with you.
We're sorry to hear about the phishing emails you received. Thank you for flagging us. We take security very seriously, and your report helps protect others in the community.
If an email is received from a sender you do not recognize, or if you were not expecting documents sent via Docusign, our Security team has developed an Incident Reporting guide available on our Trust site. To report the suspicious activity, please follow the steps outlined here: Recognizing and Reporting Suspicious Activities | DocuSign
You can also check out our whitepaper so you can act more safely: Combating Phishing: A Proactive Approach
We appreciate your vigilance. Let us know if you have questions and if we can help with anything else. Wishing you a smooth rest of your day!
Regards,
Melanie | Docusign Community Moderator
If this helped, feel free to click "Best Answer"!
- Community Moderator
- Answer
Hello
Thank you for reaching out, and a warm welcome to the Docusign Community! We are absolutely delighted to have you here and can't wait to share our knowledge with you.
We're sorry to hear about the phishing emails you received. Thank you for flagging us. We take security very seriously, and your report helps protect others in the community.
If an email is received from a sender you do not recognize, or if you were not expecting documents sent via Docusign, our Security team has developed an Incident Reporting guide available on our Trust site. To report the suspicious activity, please follow the steps outlined here: Recognizing and Reporting Suspicious Activities | DocuSign
You can also check out our whitepaper so you can act more safely: Combating Phishing: A Proactive Approach
We appreciate your vigilance. Let us know if you have questions and if we can help with anything else. Wishing you a smooth rest of your day!
Regards,
Melanie | Docusign Community Moderator
If this helped, feel free to click "Best Answer"!
- Community Moderator
Hi
I hope you are doing great. I'm following up on my previous response. Could you please confirm whether it addressed your question? If it did, can you please mark it as Best Answer ✅" to assist other users with similar inquiries and improve its visibility. Let us know if we can help with anything else. Here, if you need us!
Regards,
Melanie | Docusign Community Moderator
If this helped, feel free to click "Best Answer"!
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