Skip to main content
Newcomer
April 29, 2024
Question

PERMISION OF SIGNER

  • April 29, 2024
  • 2 replies
  • 69 views

LIMITATION OF ACCESS TO ENVELOPE SIGNER

 

2 replies

Justin Jiang
Established Contributor
Established Contributor
April 29, 2024
  1. Permissions: The sender of the document might have set specific permissions that restrict who can view or sign the document. This could include limiting access to certain signers based on their email address, role, or order of signing.

  2. Authentication Requirements: The envelope might require additional authentication that the signer must complete before gaining access.

  3. Link Expiration: If access to the document is provided via a link, that link might have expired. DocuSign allows senders to set expiration dates on these links.

Welcome to the DocuSign Community and University! Your feedback is immensely appreciated. If this answer resolves your issue, please feel free to give it a Like and mark it as the "Best Answer". This helps others in the community find the information they need. Visit us at http://dsucustomers.docusign.com for more resources and support.
Docusign Employee
May 14, 2024

Hi @GABRIELA LOAIZA,

 

I hope you are doing well.

 

I would like to confirm if you need further assistance, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,

 

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.