Hello ​@David-nexian,

Thank you for reaching out, and welcome to the Docusign Community! We appreciate your question and assure you that we are fully committed to providing you with the best service possible.
There are File Size Limitations for an Envelope. This topic provides information about file size limitations for file uploads through the Docusign web application.

Note: Developers can use different limits using the eSignature API. For information about these limits, see the topic eSignature API rules and resource limits on the Docusign Developer Center.

Along with the file format, there are file size and page count limitations for your file uploads using the Docusign web application.

Docusign recommends restricting your file uploads to no more than 5 MB for best performance.

The 25-MB maximum file size limit is the maximum size of an individual file uploaded to an envelope.

For the completed PDF to be included with the completed email notification, the size cannot exceed 5 MB. If the completed documents are larger than 5 MB, the email links the documents on the Docusign system.

Please don't hesitate to let us know if you need any more help. Thank you!

Best regards,

Ma. Cassandra | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue

Hello ​@David-nexian 

If you found the response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.
If you run into any problems, we're happy to help with those here. Wishing you a smooth rest of your day!

Ma. Cassandra | Docusign Community Moderator
Mark as “Best Answer” if this helped clarify things.